SDCExec: Why the Real Cost of Shipping is Hiding in Plain Sight
August 3, 2026
| By
B. Wood
Rising base rates only tell part of the story. In a new piece for Supply & Demand Chain Executive, Ship.com COO Kyle Henzel breaks down why the accessorial fees layered on top of every shipment, residential surcharges, dimensional weight charges, peak season fees, are quietly eating into ecommerce margins more than the headline rate increase ever does.
Henzel makes the case that shipping should be treated as a cost of goods sold rather than overhead, and explains how AI-powered tools can catch billing errors, flag avoidable fees, and turn messy carrier invoices into clear, per-order cost data.
