Ship AI, your personal Shipping Manager

Let AI take care of your shipping.

Ship AI is your personal Shipping Manager, built into Ship.com. It learns how you ship, preps every order, and catches mistakes before you buy the label. You just approve.

Try Ship AI free See how it works

50,000+ users

Millions of shipments every year

Thousands of hours saved

What is Ship AI?

Ship AI is the AI Shipping Manager inside Ship.com, shipping software for online sellers in the United States. It works like an employee you hire for your shipping. You train it a little at first, it learns how you ship, and then it preps every order before you sit down. Each order comes up with the customer details, package size, weight, price, and shipping option already filled in from how you’ve shipped before. Anything that looks wrong, like an address that won’t verify, gets flagged with a suggested fix before you buy the label. You review and approve. That’s one-click shipping.

Ship AI is one product that works in four ways. There’s a Shipping Manager you can talk to on any page, Ship Mode for prepping your whole batch in one approval, Automations for shipping rules you write in plain English, and MCP to connect your AI to Ship.com so you can run shipping straight from Claude or ChatGPT. It’s live for every Ship.com seller and free to try.

Shipping day with and without Ship AI

Every job in an online business has an AI tool by now. Sales, email, support, bookkeeping. Shipping never did, partly because it’s hard to know what to ask about shipping until something has already gone wrong. Ship AI is the first AI Shipping Manager that does the work for you. Here’s what changes when you hire one.

Without Ship AI

With Ship AI

Open every order, one at a time, and type in the box, weight, and service.

Find out about a bad address when the package comes back.

The bad address is flagged before the label, with a fix already suggested.

Click through five screens per order, then start the next one.

Review the batch. Approve once. 12 orders or 500, all details filled in automatically.

Set the same weight, box, or service by hand every morning.

Describe the rule once in plain English. It runs inside your account.

Dig through reports to answer “what did I spend on shipping last month?”

Ask. The answer comes from your own numbers, on any page.

Shipping tools stop at the label.

Ship AI runs the job. You make the calls.

How it works

Train it a little

Ship a few batches the way you normally do or explain your process via chat. Ship AI watches which boxes you use for which orders, whether you pick cheapest or fastest, and whether you ship USPS or UPS.

It preps everything

From then on, you log in, and every order is priced and filled in automatically. Customer details, package size, weight, and shipping option are already set. Anything off is flagged with a suggested fix.

You say yes

Review the batch, approve once, and your labels are ready to print. Every batch you ship makes it more accurate, so next week’s job is better than today’s.

Pillar 1 · Shipping Manager

Talk to your Shipping Manager on any page

The Shipping Manager is the conversational side of Ship AI. It sits on every page of your Ship.com account, and you can type to it or talk to it.

Ask it anything about your business in plain language and it answers from your own real numbers, not from a help article. What did I ship last month? Why did this order cost more? Which orders are ready to go? It can put a chart on your dashboard while you’re still mid-conversation, rearrange your dashboard when you ask, and take you straight to the screen you need.

It does the work, not just answers. Tell it to ship your orders and it opens Ship Mode with the batch loaded. Ask it to schedule a pickup, merge duplicate orders, or reprint a label, and it does it right where you are. Anything that spends money shows you the price first and waits for your yes. You stay in full control.

Hands full? Say “Hey Ship.”

Voice mode lets you run your shipping out loud while you pack. One sentence can carry several actions, so “pick Priority Mail and turn on signature” does both. It replies out loud so you can keep your hands and eyes on the work. Voice mode runs in your desktop browser, and buying a label still waits for your confirmation, spoken or clicked.

Honest by design

The Shipping Manager stays quiet when your data is thin. It only offers advice, like a lapsed customer worth winning back or whether an upgrade would actually pay for itself, when your own numbers support it. It would rather say nothing than guess. When something goes wrong, it explains what happened in plain English. If it can’t fix the problem, it flags our team for you and tells you it has. Billing and payment questions always go to a person.

Shipping Manager

Hey Ship — what should we get done today?

Shipping Manager can price and prep your orders, answer questions, change your dashboard, and take you anywhere you need to go.

What’s my morning look like?Ship my ordersWhat did I ship last month?Schedule a pickupMerge duplicatesShow me around

Ask it your first question

Ask about orders, adjustments, send…

Change scope6 orders · Hand-picked

EverythingFlaggedCompact

STATUSORDERPRICE

#42989608 — ShannonGround Advantage$10.13EditSkip

#42989605 — ZoeGround Advantage$6.34EditSkip

#42989621 — LilyGround Advantage$5.98EditSkip

#42989626 — DestinyGround Advantage$6.34EditSkip

#42989618 — MelanieGround Advantage$6.08EditSkip

#46305211 — GaeaGround Advantage$5.83EditSkip

$40.70 · 6 labels

Re-priced per order just before purchase; pauses if it moves more than $0.50 or 2%.

Buy all 6 labels

Pillar 2 · Ship Mode

Ship Mode preps your whole batch for one approval

Ship Mode is where Ship AI does the shipping work. It takes every order in your ready-to-ship queue and preps it, with customer details, package size, weight, price, and shipping option all filled in from how you’ve shipped before.

Pick a batch. Your oldest orders, everything since you last shipped, a region, or exactly the orders you choose. Ship AI loads it with each order already filled in. Orders that match how you usually ship collapse to a single line with the price showing. Unusual ones stay open and ask you to check.

Then it checks its own work. Addresses that won’t verify, weights that look off, and size-and-service combinations that have cost you a surprise charge before are each flagged with a suggested fix you approve. Problem orders wait for you instead of shipping wrong.

When you’re ready, Ship AI prices every ready order in one pass and shows you one combined total. One confirmation buys the labels. Then you print them all, generate your end-of-day manifest, and schedule your pickup from the same screen.

Twelve orders or 500, the job is the same size. Review, approve. And because Ship AI learns from every batch, the job it does next week is better than the job it did today.

What Ship AI fills in

What Ship AI flags

What you do

Customer details. Package size. Weight. Price. Shipping option, cheapest or fastest, based on how you usually choose.

Addresses that won’t verify. Weights that look unlikely for the order. Size-and-service choices that have triggered a surprise post-shipment charge on your account before.

Review the batch. Accept or change any suggestion. Approve once. Print, generate your manifest, schedule your pickup.

Pillar 3 · Automations

Automations turn plain English into shipping rules

Automations let you describe a repetitive shipping task once, in your own words, and turn it into a rule that runs inside your Ship.com account.

Type “every morning, buy the cheapest label for paid domestic orders under a pound” and Ship AI turns it into a real rule, with the trigger, the conditions, and the action ready for you to review and save. Prefer to build by hand? A standard editor makes the same kind of rule. Want a head start? Begin from a ready-made template.

Rules can fire when an order is paid, when a label prints, when a package is delivered, when a new order arrives from Shopify, Etsy, eBay, or another connected store, or on a schedule you set in your own time zone. A rule can set the package weight and size, pick the cheapest available rate, buy the label, or send one of your saved customer emails.

Every new rule starts in Suggest mode. It watches your real orders and reports what it would have done, spending nothing, until you promote it. Review mode waits for your one-click approval on each run. Auto mode runs on its own, only because you turned it on, and stays inside a daily spend cap and a daily action cap you set. One master switch pauses everything. A permanent activity log shows what every rule did, would have done, or skipped, and why. A rule can act on an order only once, so nothing double-charges.

AutomationsNew rule

ActivityRulesSettings

Describe an automation in plain English

Every weekday at 8 a.m., buy the cheapest label for paid orders under 1 lb.|

SuggestReviewAutoSave rule

Your rules3 active

“Add signature confirmation to any order over $100.”Auto

“Use the small mailer and set the weight to 6 oz for single-item orders.”Review

“When an order is delivered, send my thank-you email.”Suggest

Ship AI connects to Claude, ChatGPT, Grok, Cursor, Perplexity and Mistral

Pillar 4 · Ship MCP

Connect your AI to Ship.com and run your shipping from a chat via Ship MCP

If your business already runs on Claude or ChatGPT, your shipping can too. Connect your AI to Ship.com and check orders, quote rates, buy labels, schedule pickups, pull reports, and import orders from a chat.

The connection runs on MCP, the open standard that lets AI assistants work inside the tools a business already uses. Ship.com has its own MCP server built in, so Claude, ChatGPT, and any other assistant that supports MCP can connect to your account. Set it up from your Ship.com account, then ask your AI what needs to ship today and tell it to ship it.

The rules don’t change because a different assistant asked. Your connected AI works inside the same account, the same permissions, and the same confirm-before-spend step as the site itself. It shows you the price, you say yes, it ships. Every connected app is listed in your account, and you can disconnect any of them at any time.

Connect your AI to Ship.com

It never spends a dollar without your yes

Ship AI preps, prices, and flags. You approve. That’s built into the product, not just written on this page.

Price first, every time.

Every purchase shows the price and waits for your confirmation, whether you clicked, typed, or said it out loud.

Ship AI reads, acts, and answers freely.

Anything that costs money stops for you.

Rules start in watch-only mode.

New automations report what they would have done, spending nothing, until you promote them. Auto rules run inside daily caps you set.

One switch. One log.

A master switch pauses every automation. A permanent activity log records what each rule did, would have done, or skipped.

Opt in, opt out.

Ship AI is opt-in and you can turn it off anytime. Any connected AI app can be disconnected on its own.

Real people behind it.

Ship.com’s support team is human. Ship AI hands billing and payment questions to them every time.

50,000+ users. Millions of shipments every year.

Ship.com has been doing the shipping work for online sellers for years. Ship AI is your newest hire. An expert employee at a fraction of the cost.

50,000+users

Millionsof shipments every year

Thousandsof hours saved

In their words

“

On Monday mornings I go through all my orders for the weekend, print all my labels, and it gets scheduled for pickup. The time and energy I save on shipping is just massive.

Josh Fuller, Fuller’s Fabrication

“

I haven’t typed a customer’s address in three years. My orders transfer to Ship.com automatically. After every live, I just print, weigh, and ship.

Heather, TikTok Live seller

“

I was spending so much money on shipping and didn’t even know there’s a better solution out there. I was able to cut shipping costs from $12 to $4 or $5.

Sarah

“

It’s surprising how easy Ship is. I can have a package ready to go and carry out to my mailbox in about two minutes. So I can focus more on my business.

Derevaum

Built by shipping experts

Most shipping software starts in a boardroom. Ours started in a family business. Founder Joe DiSorbo grew up behind the counter of his mother’s shipping store and spent more than twenty years in shipping and software before Ship.com. That’s why Ship AI knows which questions matter, and why it would rather stay quiet than guess.

“AI is powerful, but it’s only as good as you know how to use it.”

Joe DiSorbo, founder, Ship.com

Ship AI compared with what came before

Ship AI is a new category, an AI employee for shipping. Here’s how it differs from the two things online sellers usually reach for.

Shipping software

A general AI chatbot

Ship AI

Knows your real orders and numbers

Holds them; you do the reading

Yes, and answers from them

Fills in box, weight, price, and service for each order

You type them

Can’t

Filled in from how you ship

Flags a bad address before the label

Varies; usually after you enter it

Yes, with a fix suggested

Ships a whole batch behind one approval

Batch tools, many clicks

Ship All, one confirmation

Shipping rules in plain English

Built from menus

Can describe one; can’t run it

Written in English, runs in your account

Works by voice while you pack

Talks; can’t act on your orders

Yes, and it acts

Runs from Claude or ChatGPT

Yes, with its built-in MCP server

Spends money without you

No; you do everything yourself

Can’t

Never. Price first, your yes.

Frequently asked questions about Ship AI

What is Ship AI?

What is an AI Shipping Manager?

How does Ship AI price shipments?

How does AI shipping automation work?

Does Ship AI replace a human?

Does Ship AI pack my orders?

Will Ship AI spend money without asking?

Can AI buy and print shipping labels?

What happens when Ship AI is wrong?

Can I connect Claude or ChatGPT to Ship.com?

Does Ship.com have an MCP server?

Does Ship AI work by voice?

What does Ship AI cost?

Is my data safe with Ship AI?

Who is Ship AI for?

Let AI take care of your shipping.

What is Ship AI?

Shipping day with and without Ship AI

How it works

Train it a little

It preps everything

You say yes

Talk to your Shipping Manager on any page

Hands full? Say “Hey Ship.”

Honest by design

Ship Mode preps your whole batch for one approval

Automations turn plain English into shipping rules

Connect your AI to Ship.com and run your shipping from a chat via Ship MCP

It never spends a dollar without your yes

Price first, every time.

Ship AI reads, acts, and answers freely.

Rules start in watch-only mode.

One switch. One log.

Opt in, opt out.

Real people behind it.

50,000+ users. Millions of shipments every year.

In their words

Built by shipping experts

Ship AI compared with what came before

Frequently asked questions about Ship AI

Level Up Your Shipping.Grow with Ship.com.

Level Up Your Shipping.
Grow with Ship.com.