The Simple Way to Grow Your Business
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Grow Faster with the Right Plan.
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FREE StarterSimple shipping solution for home business owners starting a new business Start Free Trial |
FREE Trial GrowthProfessional shipping and marketing tools to grow and manage your business Start Free Trial |
FREE 14 Day Trial! ExecutiveUnlimited discounted shipping and expert marketing solutions to maximize business growth Start Free Trial |
|
|---|---|---|---|
| Live Social Selling | |||
| Facebook Livestream Selling | ✔ | ✔ | ✔ |
| Comment Purchasing | ✔ | ✔ | ✔ |
| Automatic Order Creation | ✔ | ✔ | ✔ |
| Warm Leads Capture | ✔ | ✔ | ✔ |
| Transaction Fee | 7% | 5% | 3% |
| Shipping | |||
| Shipments Per Month | 20 shipments ($10 per additional 80) |
500 shipments ($10 per additional 100) |
Unlimited shipments |
| Insurance | Upon Purchase | Upon Purchase (Discounted) |
✔ |
| USPS Rates Discount | ✔ | Lowest | Lowest |
| Reports | ✔ | ✔ | ✔ |
| Post Shipment Support/Returns | ✔ | ✔ | ✔ |
| Address Validation | ✔ | ✔ | ✔ |
| Cubic Discount | ✔ | ✔ | ✔ |
| Pickup Service | ✔ | ✔ | |
| Batch Purchasing | ✔ | ✔ | |
| Custom Label Messaging | ✔ | ||
| Payments | |||
| Daily payment cycles | ✔ | ✔ | ✔ |
| Invoice creation | ✔ | ✔ | ✔ |
| Combine orders | ✔ | ✔ | ✔ |
| Discounting by item or total order | ✔ | ✔ | ✔ |
| Dashboard view of all payments | ✔ | ✔ | ✔ |
| Transaction Fees | $0.30 + 2.95% | $0.30 + 2.9% | $0.30 + 2.89% |
| Connections | |||
| Customer Communications | Essential | Unlimited | |
| Automated Follow up Email | Essential | Unlimited | |
| Customized Follow up Email | Essential | Unlimited | |
| Rewards Program | Essential | Unlimited | |
| Support | |||
| Email Support | ✔ | ✔ | ✔ |
| Knowledge Library | ✔ | ✔ | ✔ |
| Priority Support | ✔ | ✔ | |
| Live Chat | ✔ | ||
| Friendly Phone Support | ✔ | ||
| Start Free Trial | Start Free Trial | Start Free Trial | |
FREE StarterSimple shipping solution for home business owners starting a new business Start Free Trial |
|
|---|---|
| Live Social Selling | |
| Facebook Livestream Selling | ✔ |
| Comment Purchasing | ✔ |
| Automatic Order Creation | ✔ |
| Warm Leads Capture | ✔ |
| Transaction Fee | 7% |
| Shipping | |
| Shipments Per Month | 20 shipments ($10 per additional 80) |
| Insurance | Upon Purchase |
| USPS Rates Discount | ✔ |
| Reports | ✔ |
| Post Shipment Support/Returns | ✔ |
| Address Validation | ✔ |
| Cubic Discount | ✔ |
| Pickup Service | |
| Batch Purchasing | |
| Custom Label Messaging | |
| Payments | |
| Daily payment cycles | ✔ |
| Invoice creation | ✔ |
| Combine orders | ✔ |
| Discounting by item or total order | ✔ |
| Dashboard view of all payments | ✔ |
| Transaction Fees | $0.30 + 2.95% |
| Connections | |
| Customer Communications | |
| Automated Follow up Email | |
| Customized Follow up Email | |
| Rewards Program | |
| Support | |
| Email Support | ✔ |
| Knowledge Library | ✔ |
| Priority Support | |
| Live Chat | |
| Friendly Phone Support | |
| Start Free Trial | |
FREE Trial GrowthProfessional shipping and marketing tools to grow and manage your business Start Free Trial |
|
|---|---|
| Live Social Selling | |
| Facebook Livestream Selling | ✔ |
| Comment Purchasing | ✔ |
| Automatic Order Creation | ✔ |
| Warm Leads Capture | ✔ |
| Transaction Fee | 5% |
| Shipping | |
| Shipments Per Month | 500 shipments ($10 per additional 100) |
| Insurance | Upon Purchase (Discounted) |
| USPS Rates Discount | Lowest |
| Reports | ✔ |
| Post Shipment Support/Returns | ✔ |
| Address Validation | ✔ |
| Cubic Discount | ✔ |
| Pickup Service | ✔ |
| Batch Purchasing | ✔ |
| Custom Label Messaging | |
| Payments | |
| Daily payment cycles | ✔ |
| Invoice creation | ✔ |
| Combine orders | ✔ |
| Discounting by item or total order | ✔ |
| Dashboard view of all payments | ✔ |
| Transaction Fees | $0.30 + 2.9% |
| Connections | |
| Customer Communications | Essential |
| Automated Follow up Email | Essential |
| Customized Follow up Email | Essential |
| Rewards Program | Essential |
| Support | |
| Email Support | ✔ |
| Knowledge Library | ✔ |
| Priority Support | ✔ |
| Live Chat | |
| Friendly Phone Support | |
| Start Free Trial | |
FREE 14 Day Trial! ExecutiveUnlimited discounted shipping and expert marketing solutions to maximize business growth Start Free Trial |
|
|---|---|
| Live Social Selling | |
| Facebook Livestream Selling | ✔ |
| Comment Purchasing | ✔ |
| Automatic Order Creation | ✔ |
| Warm Leads Capture | ✔ |
| Transaction Fee | 3% |
| Shipping | |
| Shipments Per Month | Unlimited shipments |
| Insurance | ✔ |
| USPS Rates Discount | Lowest |
| Reports | ✔ |
| Post Shipment Support/Returns | ✔ |
| Address Validation | ✔ |
| Cubic Discount | ✔ |
| Pickup Service | ✔ |
| Batch Purchasing | ✔ |
| Custom Label Messaging | ✔ |
| Payments | |
| Daily payment cycles | ✔ |
| Invoice creation | ✔ |
| Combine orders | ✔ |
| Discounting by item or total order | ✔ |
| Dashboard view of all payments | ✔ |
| Transaction Fees | $0.30 + 2.89% |
| Connections | |
| Customer Communications | Unlimited |
| Automated Follow up Email | Unlimited |
| Customized Follow up Email | Unlimited |
| Rewards Program | Unlimited |
| Support | |
| Email Support | ✔ |
| Knowledge Library | ✔ |
| Priority Support | ✔ |
| Live Chat | ✔ |
| Friendly Phone Support | ✔ |
| Start Free Trial | |
Schedule a Demo
Set up a one-on-one demo with a support specialist to get a better understanding of our features.
Schedule Chat
Not sure which plan is right for you? Chat live with one of our representatives for immediate answers.
Get Support
Need support? Our team is here to help. Start here and we’ll help you find a solution.
Common Questions Our Customers Ask
Do I have to be part of a supported Brand/POS system to use Ship.com?
Anyone can use Ship.com to ship a package! You do not need to be associated with one of our currently supported brands, but please reach out to customer support if you would like to see your brand added for automatic order importing.
How does the 14-day free trial work?
With our free trial, you receive full access to the subscription of your choice at no charge for fourteen (14) days, along with all of the tools and features associated with that subscription.
What happens after my trial ends?
At the end of your 30-day free trial you will continue to have access to your Ship.com account. For the Growth and Executive plans you will be charged monthly when your trial ends to continue with your subscription.
Can I switch plans at any time?
You can update your subscription quickly, easily, at any time by visiting your Settings page when logged into your Ship.com account.
Can I cancel at any time?
You may cancel your subscription at any time! There is no contract required to use Ship.com.
Do I need to enter my credit information to sign up?
You will not be required to enter your credit card information when signing up for an account. If you are on a free trial you will still need to pay for any postage that you purchase.
What other services do you integrate with?
We currently work with several major POS systems including Square, PayPal, and Shopify.
Do you ship internationally?
Through Ship.com you can purchase postage to any where in the United States. You can also ship to any Army Post Office (APO) address or territory! At this time, you cannot purchase labels for international addresses.
What if I exceed my monthly shipping limit?
If you are on Starter or Growth and would like to purchase more than the allotted labels in the calendar month then you can easily increase your total labels.
How do I set up my account?
You will fill out all of the information needed to set up your account when you sign up for your account. Once you’ve signed up you will need to begin importing your orders to begin using our system.
Is postage included in my subscription price?
Your subscription price is based on the tools and features you have access to on your plan. Postage will need to be purchased separately per order.
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